Director's Desk

We wish to acquaint you with the distinguished services we are rendering to the corporate world by undertaking hospitality services. An ideal messenger of goodwill to keep your firm's name unforgettable among your clients, our services is remarkably cost-effective and has immense value by virtue of their startling qualities. All forms of organized effort must be planned through creative vision. Our mission is based on the following principles:

(a) Choice of a definite purpose
(b) Creation of a plan for the attainment of the objective
(c) Continuous action in carrying out the plan
(d) Alliance with those who will co-operate in carrying out the plan

We believe that creative or lateral thinking is an essential part of all thinking. With lateral thinking the emphasis is specifically on the ability to change the look at things and to change again and again. Our vision always has been and will be that of making people more useful to themselves and to others.

It is the aesthetic edge of our service that distinguishes us from the usual run. Now, let our services speak for themselves. In this world of amazing opportunities let's join hands and begin a journey to excellence.

Inception & History

Reliable Facility Services Private Limited is the pioneer to introduce mechanized housekeeping service in public health care in Kolkata and West Bengal.

We had made a humble beginning in the year 1995 as a sole proprietorship firm called Reliable Hospitality Services.

Since its inception merely by dint of providing dedicated services and we are now having large reputed client base under our portfolio including SSKM hospital, the largest public sector super specialty hospital in Kolkata, West Bengal.

To cope up with all round growth of Reliable Hospitality Services, Reliable Facility Services Private Limited has been formed to take over the business of erstwhile sole proprietorship firm.

Reliable Facility Services Private Limited is flexible in its approach to meet customized requirements of its clients. The organization is backed by experienced professionals from healthcare and hospitality industry for advice and support throughout 365 days a year.


Reliable Facility Services Private Limited is a reliable one stop facilitator for House Keeping, Food & Beverage, Pest Control, Information Technology, Spider Man, Plumbing, Gardening, Human Resource and Other Allied Services.

It is the optimum blend of team spirit and dedication which give unlimited support to an organization for gaining positive recognition as a leading institute.

We provide tailor made comprehensive facility management services to our clients which include housekeeping, food and beverage, human resources deployment and management, Information Technology services (hardware and software maintenance) and other necessary allied services as per client’s needs.

Our core team of experience, dedicated dynamic, enthusiastic and committed professional work 24/7 to provide quality service at a price such service deserves. Today we are having a workforce of more than 1500 to take care of customer needs.

We are committed to a Clean and Hygienic World - be with us to make our Dream Reality.

Vision & Mission

Reliable Facility Services Private Limited is committed to provide quality services to its customers consistently with a focus on continuous improvement. It endeavors to extend bespoke services tailored to its customers' needs and satisfaction. The organization is also willing to embrace new ideas and processes which are beneficial to its customers.

Vision: To emerge as the most trusted and reliable hospitality service provider for its clients.

Mission: To attain the organizational goals through continuous improvement of the systems and processes. To provide modernized scientific training with regular innovation of fresh ideas with a view to rendering services with improved quality according to the demand of the passing state.

Management Team

Mr. Soumitra Kumar Panja

Manager, Human Resource

Mr. Subrata Ghosh

Operations Manager, Food and Beverage

Mr. Debajyoti Basu

Operations Manager, House Keeping